Post by Etiya

AI, autonomy, and service transformation are high on the telecom agenda, and we’re proud to bring this conversation to the DTW Ignite stage by sharing a real customer case. Save the date and join Apostolos Kallis, CCO of Etiya and Martin G., GM of Fizz, for an inspiring keynote session on how Agentic AI can improve first contact resolution without compromising service quality or customer satisfaction. Together, they will explore how a multi-agent infrastructure enables autonomous operations for a telco digital brand. #DTWIgnite2026 #TMforum #Etiya #Fizz #AgenticGrowth #ExceedEveryday