Post by Etiya

How can organizations turn AI ambition into real business value? At the Customer Experience Summit, Ahmet Er from iGA Istanbul Airport, Ayten Çalışır from D-Smart, Filiz Aydın, Senior Business Development Manager at Etiya shared their perspectives on moving beyond AI experimentation to real business transformation. Bringing together customer, technology, and industry perspectives, the discussion explored the opportunities and challenges of adopting LLMs and Agentic AI from selecting the right technology approach to managing change and creating long-term business value. Thank you to all our panelists and everyone who joined the session for the engaging discussion. Barış Yaşa #Etiya #CustomerExperience #AgenticAI