Post by Enterprise Knowledge, LLC

In the recent episode of Knowledge Cast, EK CEO Zach Wahl spoke with Jonathan Gordon-Till, Global Knowledge Management Lead of R&D at Mondelēz International. In this conversation, Zach and Jonathan discuss how Mondelēz is keeping up with the rate of change of KM, what to do when leadership might not be sold on it, and how to recreate a career path like Jonathan’s. They also dive into how Mondelēz is using AI to locate experts within the organization and capture the knowledge in their heads, including methods to motivate people to actually share their knowledge, as well as the difference between “expertise” and “experience.” https://lnkd.in/eQtD2jXa