Post by Enrique Espinel

COO at Civitatis.com | MBA Executive

Following my recent article in PhocusWire (link in the first comment), I wanted to delve a bit deeper into the future of tours and activities search & discovery. While AI will undoubtedly play a role in revolutionizing search and discovery for tours and activities, it won't replace but enhance 🚀 the many benefits that Online Travel Agencies (OTAs) provide: Curation is Key🔝: Travelers crave unique and meaningful experiences, not an overwhelming list of options. A curated selection, based on expert knowledge and local insights, ensures a higher conversion rate and happy loyal customers to our brand. The Human Touch 🕵‍♀️ : AI can't replicate the nuanced understanding local experts possess. Human curation as we do at Civitatis ensures tours and activities are relevant, interesting, secure and cater to specific interests. Beyond the Search 🔎 : OTAs offer more than just search. They provide secure booking platforms, 24/7 customer support, and multilingual assistance – essential elements for a smooth travel experience. Any thoughts? 😉 Lori Timony Douglas Quinby Bruce Rosard Mitra Sorrells Chris Torres Jose Arozarena Christian Watts Alberto Gutiérrez Pascual Emmanuel Marot Roman Townsend Verónica de Íscar Alonso Mitch Bach 🌏 Peter Syme 🌍 Shane W. Inmaculada Lopez Eduard M. Dominic Martinkevic Oliver Morgan Joan Elio Rodríguez de la Sierra Mirko F. Jose Adell Duacastella Nicolas Ryan Nicolas Posse Juan Ignacio Rossello Ma. Carolina Padilla Varón Luciana Pizzatti José Manuel Lastra Picazo Pablo Parrilla Sanchez For more insights, click the following image. #tours #activities #search #discovery #ai #fillyourtrip #llenatuviaje

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