Post by E.ON Next

E.ON Next has officially achieved the Institute of Customer Service ServiceMark accreditation - a national standard that recognises our commitment to and achievement in customer service excellence. ☀️ Driven directly by honest feedback from both our customers and our colleagues, this milestone reflects years of unwavering commitment and passion from everyone across E.ON Next. It’s a true benchmark of excellence, placing us alongside other trusted household names. "This accreditation is a testament to the tireless dedication of our people, who turn our operational strategy into exceptional human experiences every single day." - Christopher Shead, Customer Operations Director at E.ON Next. More than just an award, this accreditation proves what we already knew: our team is full of true playmakers. It represents our open, collaborative culture and serves as a clear signal to our customers that we are a company they can truly trust. "Congratulations to the team at E.ON Next for achieving ServiceMark accreditation. This demonstrates a commitment to a customer-focused approach and a desire to continuously improve their service proposition. We look forward to working with E.ON Next through membership as they continue to independently measure and proactively improve their service approach." - Jo Causon, CEO, The Institute of Customer Services. A massive thank you to our amazing colleagues who go above and beyond every day, and to our wonderful customers for your invaluable feedback. We couldn't have done this without you!