Post by Dr. Stefan Pabst
Analytic Translator in Customer Experience Excellence @ Daiichi Sankyo Deutschland GmbH | ex-TUM | Doktor der Wirtschaftswissenschaften
๐ช๐ต๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ ๐ฎ๐๐๐ฒ๐ฟ๐ ๐ ๐ผ๐ฟ๐ฒ ๐ง๐ต๐ฎ๐ป ๐๐๐ฒ๐ฟ ๐ถ๐ป ๐ฃ๐ต๐ฎ๐ฟ๐บ๐ฎ ๐ฆ๐ฎ๐น๐ฒ๐ ๐ญ/๐ฏ The pharmaceutical industry operates under extreme constraints: strict regulation, limited promotion channels, short windows to recover massive R&D investments, and geopolitical challenges. In this environment, one question becomes critical: ๐๐ฉ๐ข๐ต ๐ณ๐ฆ๐ข๐ญ๐ญ๐บ ๐ฅ๐ณ๐ช๐ท๐ฆ๐ด ๐ด๐ข๐ญ๐ฆ๐ด ๐ฑ๐ฆ๐ณ๐ง๐ฐ๐ณ๐ฎ๐ข๐ฏ๐ค๐ฆ? A recent study from Amelie Tara Dittmann and me shows that leadership is not just an HR topic but a core business lever. Using a combination of expert interviews and personality analysis, the research examined how managers influence performance in sales. The key insight: ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ฒ๐ณ๐ณ๐ฒ๐ฐ๐๐ถ๐๐ฒ๐ป๐ฒ๐๐ ๐ฑ๐ถ๐ฟ๐ฒ๐ฐ๐๐น๐ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐๐ ๐บ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐๐๐ฐ๐ฐ๐ฒ๐๐, ๐ฒ๐๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐น๐ ๐ถ๐ป ๐ฑ๐ฒ๐ฐ๐ฒ๐ป๐๐ฟ๐ฎ๐น๐ถ๐๐ฒ๐ฑ, ๐ต๐ถ๐ด๐ต-๐ฎ๐๐๐ผ๐ป๐ผ๐บ๐ ๐๐ฎ๐น๐ฒ๐ ๐๐ฒ๐ฎ๐บ๐. But here's the twist: โ๏ธ It's ๐ฏ๐ฐ๐ต primarily about KPIs, targets, or incentives. โ It's about ๐ฉ๐ฐ๐ธ ๐ญ๐ฆ๐ข๐ฅ๐ฆ๐ณ๐ด ๐ฆ๐ฏ๐จ๐ข๐จ๐ฆ ๐ธ๐ช๐ต๐ฉ ๐ฑ๐ฆ๐ฐ๐ฑ๐ญ๐ฆ. This challenges a long-standing assumption in sales organizations: That performance can be managed mainly through metrics and control. In reality, metrics are just the starting point. ๐ The real differentiation happens in human interaction. ๐ฌ Teaser for Part 2: What type of leadership actually drives performance?