Post by Dexter Kalderon

I’ve had three shoulder surgeries and a spinal surgery—and I can say firsthand, it’s not an easy journey. Between scheduling endless appointments, driving to multiple imaging centers, and navigating a fragmented system while in pain, the experience was exhausting and frustrating. Finding the right care shouldn’t feel like another injury. That experience is exactly why I joined Icon Health. Icon is a full-spectrum musculoskeletal (MSK) care partner that combines high-quality virtual and in-person orthopedic care and comprehensive care coordination focused on helping members achieve relief. Our platform delivers: 4× faster access to orthopedic specialists A 93 NPS, reflecting an exceptional patient experience And importantly, Icon doesn’t just improve outcomes—we lower costs. Through evidence-based conservative care, site-of-care optimization, and best-in-class post-surgical management, we reduce overall MSK spend. I couldn’t be more excited to be part of a mission-driven team proving that better care and lower cost can—and should—go hand in hand. If your organization is looking for an MSK partner that truly cares about patients and delivers meaningful financial impact, let’s connect.