Post by Damian Madden
I explore how people build more intentional lives, organisations and experiences | 2 x CX Leader of the Year | Transformation Advisor | GAICD
I’ve been made redundant from my last five full-time jobs. Not because I failed. But because I do transformation. Optimus Prime, eat your metallic heart out. I’m often brought into a business when something isn’t working, but no one has quite named what that thing is yet. Results are stalling. Confidence is thinning. The organisation is busy, but direction feels blurred. The work usually starts quietly. Reframing problems. Slowing conversations down. Introducing a compass and not a map. Asking questions people have been avoiding. Making the invisible visible. But there’s a moment that comes next, when the fog lifts enough for people to really see what’s there. Power dynamics. Old assumptions. Decisions that no longer hold. Comforts that have expired. That’s often when transformation becomes uncomfortable. Not because it’s failing but because it’s working. Once clarity arrives, some organisations realise they don’t actually want to live with what it reveals, they want to stay in their comfort zone. You see, most organisations don’t resist change. They resist the moment they can no longer pretend everything is fine. But the ones that embrace that discomfort...well that's when the magic happens and the work and results I have been able to achieve with my teams have been industry changing. Yes that may mean I'm no longer needed but that's kind of the point of transformation and strategy. Once my job is done, once I have set the team and business up for success, then it's time to transform into a car and drive off into the sunset and help someone else do the same. But the business is not the only thing that has been transformed. I'm no longer the same person either. Because that's the often-overlooked part of this whole type of work, the lessons I have learnt from those I've worked with transform me as well. I view that as a win and it's why I never look at the dreaded R word as anything other than a success. If you want to know more, let me know. More here: https://lnkd.in/gMEYRWV4 #strategy #transformation #coaching Thanks for all the advice over the years, to help me and others see things differently: Elizabeth Barron Liam Pietzka Paul Tonkin Galvin Scott Davis Steve Grace Angus Stevens Christine Sultana Matthew Haynes Daniel Chew Ahmed Meer Tiffany Childs, PMP, PROSCI Rachel Zhang Parry Tomas Haffenden @nas abraham and all the other amazing people I have had the pleasure of transforming things with.