Post by Daimler Truck AG

130 years after the invention of the truck we are celebrating 130 years of FORWARD – here’s episode #10 of our anniversary series: Leasing at the touch of a button. 👇⌨️ Past forward: In the early 1980s, there were neither tablets nor the Internet. But what could a customer do if, during a visit with a sales consultant, they wanted a lease agreement for the vehicle of choice? No problem! That’s where the programmed “pocket computer” came in, specifically designed for lease calculations. It also included a mini cassette recorder with a clip-on microphone to record the sales conversation, as well as a thermal printer to print out the calculations. A “mobile sales office” that not only simplified processes but also reinvented sales to some extent – and thus demonstrated, more than 40 years ago, just how closely customer experience, efficiency, and technological innovation can be intertwined. Fast forward: What once began as a “mobile sales office” is now a digital process that runs in near real time. With just a few clicks, leasing and rent-to-own offers can be created, compared, and customized – anytime, anywhere. At the same time, artificial intelligence is increasingly finding its way into the workflows of our colleagues at Daimler Truck Financial Services GmbH. It helps accelerate cross-system customer analyses in sales and create even more tailored offers. Customer inquiries are also processed digitally to enable efficient and targeted handling. Want to learn more? You can find all the episodes of our FORWARD series that have been published so far here: https://lnkd.in/ehCscpHy #DaimlerTruck #130Forward 📷 Picture on the left kindly provided by Ingolf Bogus.