Post by Customer Service Revolution

In today’s episode of The Customer Service Revolution, The DiJulius Group’s Chief Revolution Officer John DiJulius speaks with Stephen Kearley, the President of Benson Kearley IFG (BKIFG), an Ontario-based financial service company. Today, Stephen shares the best professional decision he has ever made and how he empowers his leaders to take risks and ownership of the internal and external experience of BKIFG, making it the world-class customer organization that it is. Tune in to listen here → https://lnkd.in/dCU2FJKy #CustomerServiceRevolution #customerservice #worldclass #customerexperience #worldclasscustomerservice