Post by COVU

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When we launched COVU OS this past March, we called it the most important launch in our history. A few months in, here's why. For years, an agency's operation has lived in separate pieces. The system of record here. The AI experiment there. Carrier connections held together by email. Extra capacity scrambled for when the queue backs up. Each useful alone — none of them one system. COVU OS brings the stack together: → COVU OS — the control plane, and the heart of the stack. Breaks service work into tasks and routes each by license and skill. → Vero — the intelligence layer. Agentic AI working across the operation, not bolted onto the side of it. → COVU Connect — the connectivity layer between insurance distribution and the carrier's balance sheet. → COVU Execution Network — the network of operators (licensed and unlicensed humans, AI agents, partner capacity) that embeds with your team as added capacity. Your staff stays your staff; the network is surge horsepower routed through OS. Why it matters: AI on disconnected pieces just makes the disconnection faster. A stack where the data, routing, intelligence, and capacity run as one system is what changes the cost and quality of running an agency. We didn't theorize this. We operated 50+ insurance agencies over 4 years and built it from the inside. S&G Mitchell ran the same book and carriers on this model — and went from 17.9% to 60%+ EBITDA in 12 months. Watch the full video: https://hubs.la/Q04mdpMn0 See the stack: https://hubs.la/Q04mbNz40 #InsurTech #IndependentAgency #InsuranceAI #COVU

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