Post by Coveo

Big news: Coveo and IBM are teaming up to accelerate AI transformation in digital experiences 🤝 We’re combining IBM’s consulting and integration expertise with the power of the Coveo AI-Relevance platform to help enterprises close the gap between AI investment and measurable business outcomes. This collaboration is designed to help organizations: 🔥 Personalize and optimize commerce journeys with intelligent search, recommendations, and generative experiences 🔥 Improve self-service success and agent efficiency in customer support 🔥 Seamlessly integrate with systems like Salesforce, Adobe, SAP, and ServiceNow 🔥 Deliver trusted, high-precision generative answers using Coveo Relevance Generative Answering™ and Relevance-Augmented Passage Retrieval API™ Together, we’re focused on helping businesses modernize their digital experiences, making every interaction more relevant, connected, and impactful. Stay tuned for more.