Post by Connily

96% of consumers are more likely to shop again after a positive experience. (Source: PwC) E-commerce isn't just about getting products into baskets.  It's about the experience from first click to delivery.  Why? Because it drives loyalty, and ultimately revenue. PwC's study reveals that 96% return after a good experience.  This isn't about bells and whistles. It's about seamless paths.  Frustration-free purchases. Fast, informed customer support. For Shopify founders, every detail counts.  Your store layout, product descriptions — even post-purchase emails.  They're threaded together to shape that positive journey.  This impacts not only repeat business but average order value. Want to strengthen your store's experience?  See it through your customer's eyes and adapt accordingly. How do you ensure your customer’s journey is smooth? Connily uses Shopify data to enhance this experience.  connily.com