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[TRANSCRIPT] Download your copy >> https://bit.ly/33VFd8H What can we expect from the #chatbot of the future? And what are the special #technologies or features that are set to disrupt traditional business processes? Joerg-Tobias Hinterthuer, Head of Smart Home Innovation Lab at Zurich Insurance Company Ltd and Michael Conway, Associate Partner | #AI Practice Leader at IBM discussed this and more in our recent #interview. Download this easy-to-read transcript to find out exactly what they had to say!