Post by Concentrix

The Wharton School's Human-AI Research team set out to understand why agentic AI deployments stall, expecting the answer to be technical. It wasn't. They worked with behavioral scientists and enterprise leaders, including Chris Caldwell, to understand and map where adoption actually stops. The big question isn't related to capability, it's whether anyone in the organization trusts the technology enough to act. This research puts structure around something we hear from clients constantly. Link in comments. 👇