Post by Combination VC

🚀 Exciting News: Konvo AI Raises €3.5M to Build Autonomous E-Commerce Agents! 🤖 We’re proud to announce our follow-on investment in Konvo AI—the next generation of AI agents for e-commerce customer experience! 🎉 Konvo AI has successfully closed a €3.5 million seed round led by Samaipata, with participation from existing investors Abac Nest Ventures, JME Ventures, Itnig - Startup Ecosystem, and new business angels including Xavier Pladellorens (Deporvillage) and Tomás Pueyo.  Founded by Guillem Oliva de Fuenmayor and Scott Kapelewski, headquartered in Berlin with an office in Barcelona, Konvo AI is redefining customer support by going beyond chat: its agents don’t just respond, they resolve end-to-end issues—whether that’s recommending products or coordinating with delivery services—without human intervention.  In its first few months, Konvo AI is automating roughly 65% of customer service requests and converting ~8% of support interactions into sales—demonstrating its dual mission of reducing costs and boosting revenue.  With this new capital, Konvo AI plans to expand its engineering team in Berlin, open a commercial hub in Barcelona, and accelerate its expansion across Spain and Europe.  Huge congratulations to Guillem, Scott and the entire Konvo AI team! We’re excited to join you in building the future of autonomous commerce support. 👉 Learn more: https://lnkd.in/eQUBpAja #AI #Ecommerce #KonvoAI #SeedFunding #Samaipata #CustomerSupport #ConversationalAI #Automation