Post by Cognizant Partners

Name: Every great employee experience starts with a service foundation that simply works. That is what Gil
Uploaded: 2026-07-09T16:35:44.978Z
Channel: Cognizant Partners
Description: Every great employee experience starts with a service foundation that simply works. That is what Gilead Sciences set out to build to empower its global workforce. Faced with the unique complexities

32,080 followers

Every great employee experience starts with a service foundation that simply works. That is what Gilead Sciences set out to build to empower its global workforce. Faced with the unique complexities of a highly regulated industry, Gilead teamed up with Cognizant to completely redefine their operational blueprint. Moving far beyond traditional IT limits, we helped them scale ServiceNow into a unified, enterprise-wide platform that simplifies workflows across the entire business. Toniya Mishra, MBA, Director, IT Service Excellence at Gilead Sciences, shares how this modern foundation has set the stage for their next major leap, using intelligent AI to eliminate daily friction and fundamentally change how employees experience their workday for the better. Sandra Notardonato | Rashmi Chakraborty | Prabjoth Saimbhi #CognizantPartners #ServiceNow

Video Content