Post by Cognizant

As AI becomes more embedded in society, the question is not only what it can do — but who it serves, and how. At #CognizantDiscovery2026, Dr. Laura Gilbert CBE, Senior Director of AI for Government at the TONY BLAIR INSTITUTE, explored how governments can use AI to deliver more responsive, human-centered services while ensuring trust, transparency and accountability. From policy to implementation, the focus is on making AI work not just at scale, but in ways that improve real outcomes for citizens.