Post by Clairea AI

Right now, someone on your team is pasting client data into a free chatbot. They're not being reckless. They're trying to work faster, and the tool delivers. A new Wakefield Research and PagerDuty survey of 1,250 professionals found 2 in 3 people use AI at work without permission. The demand is real, and the productivity gains are worth capturing. The problem is where that work goes. 88% have shared work data with public chatbots: client emails, financials, contracts. And free AI tools aren't private by default. On consumer accounts, what you type trains the model. The privacy controls that keep your data yours sit behind paid plans, and most people never switch them on. Then there's this: 72% believe they understand AI better than their own tech teams. That confidence is how the upside quietly turns into exposure. So the answer isn't to ban AI. It's to point that energy at the right tools, set up properly, with the training to use them well. Capture the gains, lose the risk. That gap, between what people already do and what they understand, is where we spend our days at Clairea AI. How is your team handling shadow AI?