Post by Citizens Bank of Kansas

Tech support scams happen when fraudsters pretend to be computer or technology experts. They may call, text, email, or create pop-up messages claiming there is a problem with your computer or online accounts. Their goal is to scare individuals into acting quickly and giving access to personal information or devices. Scammers may ask for remote access to your computer, request passwords or banking information, or pressure you to make payments through gift cards or payment apps. Remember, legitimate tech companies will not contact you unexpectedly about computer issues. If something feels suspicious, do not click links, share information, or allow access to your device. Take a moment to verify the request with a trusted company or family member first. If you believe you may have been scammed or shared sensitive information, contact your local branch immediately so we can help protect your accounts.