Post by Chris Caldwell

Lately, one of the most fascinating conversations I’ve been having with clients is around AI governance. Specifically, the governance and security implications of digital twins and digital delegates. A digital twin is an AI agent that inherits every permission you have on a network. It can act, decide, and execute exactly as you would — because, well, it’s you… digitally. A digital delegate, on the other hand, is more constrained. It’s empowered to act within limits and knows when to come back to you for a decision. When you start unpacking that, you realize how foundational these choices are. They define not just how AI integrates into your workflows, but how much trust, control, and accountability you’re comfortable giving it. If teams aren’t having this governance conversation early on, that’s often a red flag. Projects without clarity on digital agency — who acts, who decides, who’s accountable — tend to veer off course fast. The organizations that will lead in responsible AI won’t just build smarter systems, they’ll define smarter boundaries.

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