Post by Alibaba Group

At Tmall’s annual TopTalk merchant summit, Tmall President Liu Bo outlined the rollout of a new generation of agentic #AI capabilities designed to reshape how merchants run their stores. By embedding AI across daily operations, the platform is moving beyond insights to enable real execution, helping merchants cut costs, improve efficiency, and drive long-term growth. The centrepiece of this initiative is the launch of agentic capabilities for the Business Advisor tool. The upgraded Business Advisor will equip every merchant with a 24/7 AI Agent team capable of executing tasks across the full operational chain, from store analytics and ad placement to customer service and post-sale processes. Read more: https://lnkd.in/g447Dyxp #AlibabaAI