Post by The Chartered Banker Institute

As part of our Leadership for all series, a partnership with Nicholas Boyle, Academic Associate and Director of Storm 7 Coaching, we are delighted to bring you our next podcast episode. 'Vulnerable Customers' features Our guest, Paul Denton, Chief Executive Officer at Scottish Building Society. This episode looks at what defines a Vulnerable Customer and how aspects of leadership can support them, in every role, at every level. To Listen to the full conversation between Paul and Nicholas, visit; https://bit.ly/3DZwKRn #podcast #leadershipforall #vulnerablecustomers