Post by CNA

Eat First restaurant recently faced a barrage of negative reviews that hurt its Google rating. It sparked a conversation about how we leave and read online reviews. Are we too quick to criticise from behind our screens? And as consumers, can we tell the difference between thoughtful feedback and unfair criticism? On the Deep Dive podcast, Steven Chia and Tiffany Ang sit down with Dr Elmie Nekmat from the National University of Singapore and online food reviewer Yongxin Leong aka @foodbaby.sg, to unpack what it means to give and recognise an authentic review in a noisy digital space. Watch: https://cna.asia/4cB6uzK