Post by Cascadia College

We’re hiring! Join our team as a Customer Service Specialist 3! Priority consideration deadline: June 26th, 2026 by 11:59 PM Apply today! https://lnkd.in/gPDVNzwN More details and the full job description are available on our website. The Customer Service Specialist 3 - Enrollment Services provides accurate, timely, and excellent customer service to prospective, new, and continuing students at the Kodiak Corner. This role requires strong attention to detail while interpreting college policies, processing enrollment and student record transactions, and offering clear information or referrals across departments. Positive and efficient customer service is provided in-person at the front counter, via email, online, and by telephone. This position supports complex cross-agency functions for Admissions, Enrollment Services, Student Financial Services, College and Career Foundations, Running Start, International Programs, Advising, Student Accessibility Services, and assessment testing. It also trains and supports new and lower-level staff in processes, customer relations, and problem resolution, and identifies and recommends changes to college policies and procedures that create barriers for student success and access to college services.