Post by CAREL North America

A few weeks ago, we were asked an interesting question about an error message on a c.pCO controller. In today’s video, Ken Edwards, CAREL’s Contact Center Supervisor, walks us through why, in this case, the OEM is the right place to start. Thank you to Blaine R. for reaching out with this question. Have questions of your own? Drop them in the comments—and if you find this helpful, don’t forget to like, share, and follow. #CARELNorthAmerica #HVAC #System #TechSupport

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