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#TriviaAnswer - Quality assurance became a thin in World War II, when ammunition had to be tested for performance. Nowadays, the end purpose of QA is to correct potential errors for every type of product and service. . . . #CallCriteria #CallCenter #ContactCenter #CallCenterSolutions #ContactCenterSolutions #QualityAssurance #callcenterlife #callcenters #callcenterproblems #callcenterboss #callcenteragent #callcenterpros #ContactCenter #DirectSales #OutBoundCalling #InBoundCalling #Sales #CallCenterConsulting #CallCenterOperation #callcenterrd #callcenteragents