Post by BSPK

What does “personal” mean in luxury when the client journey now happens across so many different places? A client may message on WhatsApp, visit a boutique, browse online, make a purchase through Shopify, and continue the conversation with an advisor days later. To the client, that is one relationship. To the brand, it can easily become scattered data, missed context, and disconnected moments. That is why we’re excited to host the upcoming Shopify x BSPK webinar: Omnichannel, Unified Data, and the Human in Luxury In this conversation, we’ll explore how luxury brands can bring the full client story together, how unified data can make advisors more effective, and how AI can support the human relationship without replacing the personal touch that defines luxury. The discussion will feature: Zornitza Stefanova - Founder & CEO, BSPK Koshika Samarasinghe - Shopify With insights from the Shopify and BSPK ecosystem, including: Alexis J. - Simkhai Kay Moini - Peruvian Connection This webinar is for luxury retail, e-commerce, clienteling, customer experience, and retail technology leaders considering the next era of connected commerce and the evolving role of the human advisor. Thursday, May 7, 2026 9:00 AM PT / 12:00 PM ET Register link in the first comment below. #LuxuryRetail #Clienteling #ShopifyPOS #BSPK #Omnichannel #UnifiedCommerce #CustomerExperience #RetailTech #AIinRetail