Post by BSPK

A client texts on WhatsApp, visits the store, and orders online in the same week. Does your brand see one journey or three disconnected moments? Some of the most interesting questions in luxury retail right now do not have clean answers yet. What does omnichannel actually mean when a client moves between WhatsApp, a store visit, and an online order in the same week? What becomes possible when every piece of that client story lives in one place? And in an industry built on human relationships, how does the role of the advisor evolve as AI takes on more of the work between visits? These are the questions we’ll be exploring in our upcoming Shopify x BSPK webinar: Omnichannel, Unified Data, and the Human in Luxury Featuring: Zornitza Stefanova - Founder & CEO, BSPK Koshika Samarasinghe - Shopify With guests from the Shopify and BSPK ecosystem, including: Alexis J. - Simkhai Kay Moini - Peruvian Connection Join us on Thursday, May 7, 2026 at 9:00 AM PT / 12:00 PM ET for a conversation on the future of luxury clienteling, unified commerce, AI, and the evolving role of the human advisor. Register here: https://lnkd.in/g7f66usj #LuxuryRetail #Clienteling #ShopifyPOS #BSPK #Omnichannel #RetailTech #UnifiedCommerce #CustomerExperience #AIinRetail