Post by BSPK

Most retail brands spend a huge portion of their budget acquiring new customers. But here's the number that changes the conversation: Returning customers can account for 70% or more of revenue, while conversion rates from new visitors often remain in the single digits. The lesson? Growth isn't just about getting more traffic. It's about building stronger relationships with the customers you already have. The brands that win are the ones that turn one-time buyers into lifelong customers. 👉 Read the full article: https://lnkd.in/gHrjETX3 #BSPK #Clienteling