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Every customer wants to feel recognized. Not as a transaction. Not as a customer ID. As a person. In this webinar clip, Kay Moini of Peruvian Connection shares a powerful reminder about what great clienteling is really about: creating meaningful relationships that make customers feel seen, valued, and understood. Technology can help unify data and streamline processes, but the most memorable retail experiences still come down to human connection. Watch the clip to hear her perspective. #BSPK #Clienteling Kay Moini

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