Post by Bryan Banish

This letter is written to Michael, a composite of the PE partners and platform CEOs who have built genuine scale through acquisition but are watching the expected synergies fail to materialize — softening EBITDA and stalled cross-selling that trace back to a problem with no name on any balance sheet: Knowledge Debt. The fix isn't a CRM upgrade or better incentives; it requires learning directly from the subject matter experts who carry the portfolio's real value reflexively, inviting them to become authors of a Digital Backbone rather than treating the knowledge capture as a threat to their jobs. #PrivateEquity  #MergersAndAcquisitions  #DigitalBackbone  #KnowledgeManagement  #IndustrialAI