Post by Bob London

A number of you have asked, "How and why did a career marketer start engaging in the #customersuccess community?" So, to explain, I put together a travelogue of sorts. It's a scrollable, 5-minute tale about my trip into the fantastically vibrant and welcoming world of Customer Success. (link in comments) Here's the cast, in order of appearance. I owe each of you my sincere and humble appreciation: Jay Nathan Jeff Breunsbach Nick Mehta Gain Grow Retain Diana De Jesus You Mon Tsang Shari Srebnick Ty Raia (he/him) Erika Villarreal Jeremy Donaldson JEFF HECKLER Darcy Wodzinski Kristi Faltorusso Phil Weiss, MHA Grishma Govani Maranda Dziekonski (she/her) Abby Hammer Russell Bourne Brian Hansen Graham Gill Dave Blake Taylor Kniffin Elliot Ghnassia Peter Armaly Zahra Iqbal Sheila Bowman Jason Kaplan Hunter Montgomery Cori Pearce Thank you all!