Post by BNI Surat

Disengagement doesn’t happen suddenly. It leaves signals. PALMS tracks it. The Traffic Light highlights it. The 1-2-1 uncovers it. But here’s the real question: Who is trained to connect all three? Most chapters realise a member was disengaged… after they’ve already left. Not because the chapter didn’t care. Because no one was trained to spot the pattern early. That’s the gap Dr. Nidhi Singhvi focused on. In a recent session with Mentor Coordinators of BNI Surat, the focus wasn’t just activity… It was awareness + interpretation + action. ✔ How to read chapter health beyond weekly meetings ✔ How to measure retention before it drops ✔ How to track referral momentum in real time ✔ How to identify silent disengagement early Because retention is not a result. It’s a system. And systems need trained leaders. BNI Greater Surat is building chapters where engagement is intentional, not accidental. If your chapter wants to build Mentor Coordinators who can see what others miss, stay tuned for the next mentor session. Comment “Mentor” or DM. #networking #businessnetworking #businesscommunity