Post by Bluserena Hotels & Resorts

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The ๐—•๐—น๐˜‚๐˜€๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฎ ๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ผ๐—ฟ ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ has come to an end. More than a training course, it has been a true ๐—ฐ๐˜‚๐—น๐˜๐˜‚๐—ฟ๐—ฎ๐—น ๐—ฎ๐—ฐ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ - turning our vision into everyday actions across all our properties. Over ๐Ÿต๐Ÿฌ ๐—ต๐—ผ๐˜‚๐—ฟ๐˜€ ๐—ผ๐—ณ ๐˜๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด have strengthened our management team, focusing on Quality of Service, Customer Experience, and Operational Excellence. Developed with Lusso Gentile and international experts, the program fostered a more conscious and impactful approach to hospitality. A sincere thank you to Gianluca Borgna, all faculty involved, and the entire ๐—•๐—น๐˜‚๐˜€๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฎ ๐—–๐—ฟ๐—ฒ๐˜„ for their commitment. #Bluserena #Hospitality #Leadership #CustomerExperience #Training #Excellence Marcello Cicalรฒ Anna Maria R., Adolfo Arpaio, silvio barbero, Giulio Bertoldi, Nicola Bolzan, Gianluca Borgna, Pedro Luis Vazquez Cobos, Giuseppe Iorio, Davide Malvani, Dario Matarazzo, Enrico mulleri, Manuele Nicoletti, Rosanna A. Patanรจ, Enrico Pinzano, Andrea Prevosti, Sara Socci, Shubha Marta Rabolli, Romina Rebecchi, Diego Renda, Marco Saraceni, Fausto Walter Turco, Paola Zola

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