Post by Bluserena Hotels & Resorts
17,859 followers
The ๐๐น๐๐๐ฒ๐ฟ๐ฒ๐ป๐ฎ ๐๐น๐ฒ๐๐ฎ๐๐ผ๐ฟ ๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ has come to an end. More than a training course, it has been a true ๐ฐ๐๐น๐๐๐ฟ๐ฎ๐น ๐ฎ๐ฐ๐ฐ๐ฒ๐น๐ฒ๐ฟ๐ฎ๐๐ผ๐ฟ - turning our vision into everyday actions across all our properties. Over ๐ต๐ฌ ๐ต๐ผ๐๐ฟ๐ ๐ผ๐ณ ๐๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด have strengthened our management team, focusing on Quality of Service, Customer Experience, and Operational Excellence. Developed with Lusso Gentile and international experts, the program fostered a more conscious and impactful approach to hospitality. A sincere thank you to Gianluca Borgna, all faculty involved, and the entire ๐๐น๐๐๐ฒ๐ฟ๐ฒ๐ป๐ฎ ๐๐ฟ๐ฒ๐ for their commitment. #Bluserena #Hospitality #Leadership #CustomerExperience #Training #Excellence Marcello Cicalรฒ Anna Maria R., Adolfo Arpaio, silvio barbero, Giulio Bertoldi, Nicola Bolzan, Gianluca Borgna, Pedro Luis Vazquez Cobos, Giuseppe Iorio, Davide Malvani, Dario Matarazzo, Enrico mulleri, Manuele Nicoletti, Rosanna A. Patanรจ, Enrico Pinzano, Andrea Prevosti, Sara Socci, Shubha Marta Rabolli, Romina Rebecchi, Diego Renda, Marco Saraceni, Fausto Walter Turco, Paola Zola
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