Post by Blavatnik School of Government, University of Oxford

The effectiveness of Civil Service line managers has a direct impact on productivity, staff engagement, retention and ultimately the quality of public services. 💡 New research led by Professor Christian Schuster, in collaboration with the Cabinet Office and colleagues at UCL, evaluated the UK Civil Service's training programmes to upskill line managers using surveys, interviews, observations and one of the first randomised controlled trials of management training in UK government. The findings show that while participants consistently learn from the programmes, translating that learning into sustained changes in management practice remains a challenge. The research also highlights opportunities to create a more coherent development pathway for managers across government. Read the full report ⬇️ https://ow.ly/Zyxs50Zi4XU