Post by Automotive Management (AM)

“Customers nowadays are far more educated, they’re further down that cycle of purchase than they ever historically were.” 👉 Read the full AM feature here: https://lnkd.in/eAqF5Nn3 In this AM video interview, network development chief Nigel Wells explains why the modern dealership can no longer be judged by physical scale alone. For Stellantis &You UK, the capability of the sales team is becoming just as important as the size or appearance of the showroom, particularly as buyers arrive with more online research behind them and more detailed questions about electrification. Wells says fewer walk-ins and a more informed customer base mean retailers need salespeople who can be “more of an expert than the customer”. The full feature looks at how the manufacturer-owned AM100 dealer group is adapting its estate, retail model and team capability around a more complex multi-brand environment. It explores: ✅ Why digital research is changing the role of the showroom ✅ How EV knowledge is becoming a frontline sales requirement ✅ Why multi-brand dealerships need deeper product expertise ✅ How Stellantis &You is adapting its estate around the Brand House concept ✅ What its Bristol, Stockport, Manchester and Redditch investments reveal about the future of the network #AutomotiveRetail #CarDealers #AM100 #Stellantis #StellantisAndYou #DealerNetwork #EVTransition #ElectricVehicles #SalesTraining #DigitalRetail #MultiBrandRetail #MotorRetail #Dealerships #AutomotiveIndustry #AutomotiveManagement #AMOnline

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