Post by Automators
2,176 followers
Your QA only sees the tip. Below the surface, your team is already using AI you never approved. Copilots, chatbots, personal assistants, pasting in code, customer data, whatever saves them time. None of it in any test plan. It happened to Community Bank: an employee ran non-public customer data through an unapproved AI tool, and the parent company had to file an SEC disclosure over it. Names, social security numbers, dates of birth. The first SEC filing triggered by shadow AI instead of a hacker. Here's the testing problem: your governance and verification only cover the tools you know about. Everything below the waterline is untested by definition. The real risk of AI adoption isn't the agents you deliberately deploy. It's the ones nobody can see. Is your team seeing shadow AI usage yet, and how are you handling it?