Post by Aurelio Volle

We're hiring: Technical Customer Support Specialist (Remote) and we need the WordPress and hosting world to know about it. WP Umbrella keeps 70,000+ WordPress sites healthy for agencies around the world, and we're a team of just six. That means the person we hire next won't be a ticket-closing cog. You'll be the voice 5,000+ customers trust, working side by side with our Head of Support, and watching your impact show up in our numbers every single week. If you know WordPress, write English like you mean it, and genuinely enjoy turning a frustrated customer into a happy one keep reading. 👇 What you'll do: - Solve real technical issues (DNS, hosting, FTP, the WordPress stack) - Answer customers with warmth, not scripts - Catch bugs early and keep our knowledge base sharp What's in it for you: - Fully remote - Working hours, during onboarding and training (first 2-3 months): 09:00 - 17:00 CET. Afterwards: 8 hour shift, between 14:00 and 16:00 CET - Package: $22,200 base · ~$26,200+ total package (performance bonus + benefits) We're small, we move fast, and we care about your work, not the hours you sit at a desk. Sound like you? Apply below. Know someone perfect for it? Tag them or share this post. 🙏 #Hiring #RemoteJobs #CustomerSupport #WordPress #WeAreHiring