Post by AudioCodes

AudioCodes is proud to share that Voca CIC has achieved Microsoft Teams Unify Integration Certification and won the 2025 UC Today Best Teams Contact Center Award📣 When you set out to transform customer experience, every milestone matters. Just two years after its launch, AudioCodes Voca Conversational Interaction Center (CIC) has achieved Microsoft Teams Unify integration certification - bringing Teams Phone capabilities natively into the contact center. The result? Easier onboarding, direct access to Azure AI Foundry and carrier-grade 99.999% reliability.✔️ But that’s not all. Voca CIC has also been named Best Microsoft Teams Contact Center at the UC Today 2025 Awards - its third industry honor in only two years.🏆 These back-to-back wins show the momentum behind Voca CIC and its mission: to make outstanding customer experiences on Teams a reality. Why not experience this unique solution for yourself? Voca CIC is available as a 30-day free trial - link in comments👇 Find out more about these important milestones >>> https://hubs.ly/Q03FtkfS0 #VocaCIC #Award #PR #ContactCenter #MicrosoftTeams