Post by AttractionPros
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Reinventing the wheel because we have to (with Jeff Chatterton) Jeff Chatterton is a crisis communication expert. His PR firm, Checkmate Public Affairs, helps attractions build trust and credibility when facing public pressures. Given that this crisis is affecting the global attractions industry, Jeff has incredible insight into responding to questions operators are not used to hearing. In this conversation, we discuss the best ways to address a variety of issues, that include guests as well as staff members, and give clarity into how operators should be aligning their communication strategy as the pandemic continues to evolve. https://lnkd.in/eG6yhMD