Post by Ascensos

💙 #HiringNow 💙 Join #theAteam in #CapeTown! ⚡Experienced in Quality leadership within a BPO environment and ready for your next challenge? We’re looking for an Associate Director of Quality to lead strategic quality frameworks and continuous improvement initiatives across our business. 💬 This is a senior leadership role focused on driving customer experience, compliance, operational performance, and business transformation through quality excellence, innovation, and stakeholder partnership. 🎯 What we’re looking for: ✔️ Minimum 3 years’ experience in a Head of Quality or Associate Director: Quality role within a BPO environment. ✔️ Experience leading strategic QA frameworks, transformation, and continuous improvement initiatives. ✔️ Strong stakeholder management and leadership capability across multi-level teams and clients. ✔️ Experience leveraging AI, RPA, Lean, or Six Sigma methodologies. ➡️🔗 Apply now: https://bit.ly/3wDm48Q and take your next step with #theAteam #CapeTownJobs #BPOCareers #QualityLeadership #ContinuousImprovement #WeAreHiring