Post by Appeals Centre

Decisions by social media platforms have real effects on people’s lives. Every day, we hear from people who have been locked out of their profiles, cutting them off from contacts, photos and precious memories. We hear from people whose business accounts have been suspended, depriving them of income. And we hear from members of communities targeted by hate and abuse on social media. These people and communities wanted more control over their online lives and greater accountability for platform decisions.   Part of the EU’s response was the Digital Services Act (DSA), a landmark piece of legislation designed to help people stand up to online platforms.   At more than 60,000 words, the DSA isn’t exactly light reading. But behind the legal jargon are important new rights allowing people in the EU to challenge decisions by online platforms.   Today we’re launching our Digital Services Act User Support Guide, setting out three things people can do under the DSA when they disagree with a decision made by a social media platform.   Read our guide in 7 languages now: https://lnkd.in/dapE8B_m   #AppealsCentreEurope #ACE #DigitalServicesAct #DSA #DSAUserSupportGuide