Post by Appeals Centre

We regularly receive messages from people who have received a positive decision from ACE but the platform hasn’t taken action. While individual decisions are not binding on platforms, under the EU’s Digital Services Act they must engage in good faith with bodies like ACE. So far, we’ve seen many cases where platforms have reversed their original decision, but we know this isn’t happening often enough.   In late January, we were in Brussels raising this - and other concerns - with platforms. We will continue to push platforms to share information with us about whether they have taken action as a result of our decision. Later this year, we also hope to be able to update users on whether or not a platform has implemented our decision through their ACE account.   Remember: every dispute you submit helps better understand where platforms are making mistakes in our Transparency Reports and supports a new fair, free and independent way of holding platforms to account. Thank you for being on this journey with us! #AppealsCentreEurope #ACE #DigitalServicesAct #DSA #ACEExplained