Post by Anne de Silva - van der Graaf

Name: Customers want warm, welcoming experiences when they call customer service. That doesn’t change jus
Uploaded: 2025-08-22T09:12:13.134Z
Channel: Anne de Silva - van der Graaf
Description: Customers want warm, welcoming experiences when they call customer service. That doesn’t change just because they’re speaking to an AI agent. The first thing your AI agent says can make or break the

People Associate

Customers want warm, welcoming experiences when they call customer service. That doesn’t change just because they’re speaking to an AI agent. The first thing your AI agent says can make or break the interaction. Quicken launched its AI agent, Lisa, and customers already love the experience. Hear from Ian Roberts, Director of Operations and Technology at Quicken, on how they’re elevating both customer and agent experiences with PolyAI: https://lnkd.in/etzYG5iA

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