Post by Andika Purnama

Junior Web Developer Learner | IT Support Learner | Technology Enthusiast | Open to Work

🚀 Baru aja selesai bikin Ticketing System — Project Dummy Aplikasi internal buat User & Tim IT biar urusan laporan masalah teknis nggak pake ribet. Yang bisa dilakukan: 🧑‍💼 User → buat tiket, upload lampiran, pantau status, diskusi via komentar 🔧 IT Staff → lihat semua laporan, update status (proses/selesai/ditolak), assign ke tim 👑 Head IT → kelola user & role, hapus tiket, full kontrol Tech: ⚛️ React 19 + TypeScript + Tailwind v4 + shadcn/ui v2 — frontend 🐘 Laravel 12 + Sanctum — backend REST API yang aman & terstruktur 📦 36 API endpoints, 28 passing tests, role-based access, file upload, pagination + filter One down, many more to go! 🚀