Post by Amy Farrer

It was fantastic to gather as a Sales Solutions team last week; the first time as a new global organisation. Individuals across product, design and technology - whether working on web, app, retail or agentic channels - all working as one TUI. We talked about our strategy and goals, heard from brilliant speakers from product-led organisations, and launched our new product discovery playbook with a hands-on Discovery Sprint. Teams reviewed customer insight, prioritised opportunities, ideated solutions and then tested prototypes with live customer chats for immediate feedback. We want to be a customer-centric, insight-driven team that delivers real impact for TUI. It was the just the beginning of our journey, but I'm really excited for all that's to come. #product #discovery #customerfirst #insightsdrivingimpact #borderlessteams Manish Gajria Ramgopal Rajan Jore Sakalauskaite Abheer Kolhatkar Michael Bowler Samantha Smith Marc Taylor-Worrall Stephen Edwards Martin Dowson FRSA Osman Khan Johann Höppner