Post by Alisha Husain

🚀 We’re Hiring: Customer Support Associate (CSA) – eCommerce SaaS 📍 Location: Lucknow (On-site) 🕒 Experience: 2+ Years 🏢 Industry: eCommerce / SaaS Are you passionate about helping sellers succeed on marketplaces? We’re looking for a proactive and customer-focused Customer Support Associate with hands-on experience in eCommerce marketplaces and SaaS platforms. If you’ve worked closely with sellers on platforms like Amazon, Walmart, or eBay, this opportunity is for you! 🔹 Key Responsibilities: ✔ Handle customer queries via chat, email & calls ✔ Manage seller accounts & resolve marketplace-related issues ✔ Assist with product listings, catalog updates & inventory management ✔ Troubleshoot order processing & account health issues ✔ Coordinate with technical teams for escalations ✔ Ensure high customer satisfaction & SLA adherence ✔ Onboard and train new sellers on the SaaS platform 🔹 What We’re Looking For: ✔ 2+ years of experience in eCommerce SaaS customer support ✔ Strong knowledge of seller panels & marketplace policies ✔ Hands-on experience with listing management ✔ Excellent communication & problem-solving skills ✔ Ability to manage multiple client accounts efficiently 🌟 Why Join Us? ✨ Fast-growing SaaS environment ✨ Career growth opportunities ✨ Collaborative & supportive team culture 📩 Interested candidates can comment “Interested” or share their CV at [email protected] Tag someone who would be a great fit! #Hiring #LucknowJobs #CustomerSupport #eCommerce #SaaSJobs #Amazon #Walmart #eBay