Post by Alexandru Bradescu-Popa

Modern workspaces, M&As, equity investments, empowered teams

“The emotion is still human, but AI makes it easier to deliver.” In our latest Let’s Talk Business Transformation episode, Adil El Akroud, Sales Director at OSF Digital, talks about the role AI can play in creating better retail experiences. Not by replacing empathy, but by helping teams remove friction, understand customer needs faster, and bring more relevance into every interaction. The episode also covers how customer behavior is shifting, where retail value is being created today, and what keeps customers coming back. ▶️ Watch or listen now: Spotify: https://lnkd.in/e_RZHZRX Apple Podcasts: https://lnkd.in/efiXX73m YouTube: https://lnkd.in/ekdti2sJ #RetailStrategy #CustomerExperience #Omnichannel #AI #Personalization #OSFDigital

Post content

Video Content