Post by Alex Lane

Restaurant kiosks are quickly becoming one of the most important technologies in modern hospitality. Across the UK market, self ordering kiosks are being adopted by major hospitality operators that ultimately, need to serve customers faster. The UK hospitality sector had 176,685 businesses in March 2025, creating a huge addressable market for technology that can improve speed, efficiency and customer experience. UKHospitality has also highlighted that self-service kiosks can help orders be made up to 40% faster than at the counter, making them especially valuable for QSRs, food courts, hotels, leisure venues, airports and high-footfall restaurant environments. Internationally, the wider self-service kiosk market was valued at around $34.36 billion in 2024 and is projected to reach $62.46 billion by 2030, growing at a CAGR of 10.9%. The interactive kiosk market is also forecast to grow from $21.85 billion in 2025 to $35.65 billion by 2030. Key kiosk companies shaping the market ACRELEC one of the strongest global names in self-ordering kiosks, with major QSR reach across brands such as McDonald’s, Burger King and KFC. Jacques Mangeot, Co-CEO of Acrelec, said Glory’s investment would help the business “drive forward the deployment” of its next-generation smart-store solutions. Evoke Creative has bespoke kiosk design, self-service ordering and full customer journey integration. Dean Ward, co-founder and Chief Product Officer, has spoken about Evoke starting as a design company, which reflects why their kiosks are built around both technology and customer experience. Diebold Nixdorf brings enterprise scale to self-service technology, with strength across kiosk infrastructure, payments, managed services and connected commerce. Octavio Marquez, President and CEO, has highlighted the “growing need for automation and self-service” across modern customer environments. NCR Voyix is a major connected restaurant technology provider, linking POS, payments, digital ordering, loyalty, back-office systems and customer data into one ecosystem. Andrew Diamond, Chief Innovation Officer at NCR Voyix, recently said the company is aligning its engineering teams around “Grow, Accelerate, and Innovation”. GRUBBRR® is focused on self-ordering technology that helps operators improve labour efficiency. Sam Zietz, CEO of GRUBBRR® said the company was “thrilled to be part of” Bojangles’ journey as the brand expanded its self-ordering technology. Hospitality Tech Expo | UK & UAE In the UK, Hospitality Tech Expo sits at the heart of the Food Service Industry Expo, bringing together thousands of decision makers actively looking to invest in new technology. The demand is also growing rapidly across the Middle East, particularly in the UAE, where hospitality groups are investing heavily in smart hospitality infrastructure. #HospitalityTech #RestaurantTechnology #SelfServiceKiosks #RestaurantKiosks